FAQ

Frequently Asked Questions

Curriculum

SketchyMedical is our most comprehensive learning bundle and includes the complete SketchyPharm and SketchyMicro courses. These courses cover the pharmacology and microbiology you need to succeed on the USMLE Step 1 exam. See our Plans and Pricing page for more details.

We begin our videos with a blank canvas. We then walk you through our story and sketch one element at a time. Each part we sketch represents a different item you need to memorize about the microbe.

After each element is revealed, a text bubble pops up above it to label it for reinforcement. We also narrate teaching points and highly tested associations and mechanisms to give you all the information you need to do well.

We strive to keep make your studying as effective and efficient as possible. We generally try to condense our complete lessons into 5 to 10 minutes. If a subject is particularly complex, videos may go up to 15 minutes.

Yes, you can watch our videos on all of these devices.

We have implemented a new video player that lets you change the playback speed between 0.5x, 1x, 1.5x, and 2x right on the player! *What are review images? Each video is accompanied by a review image of the completed sketch. Each symbol in the image is labeled with a red dot, and upon mouse hover a textbox will appear revealing the information about the object. This makes it easy for you to review images quickly without re-watching videos!

Each video is accompanied by a review image of the completed sketch. Each symbol in the image is labeled with a red dot, and upon mouse hover a textbox will appear revealing the information about the object. This makes it easy for you to review images quickly without re-watching videos!

Purchasing

Purchasing is available for logged in users. Sign up as a free user to view the available options. Once you are signed in, you will have the option to upgrade, by clicking the “upgrade” link in the navigation bar. Once here, you will see the available subscriptions available.

Payments are securely processed by Stripe (https://stripe.com). We currently only accept credit card payments. We do not currently accept Paypal or money order.

Yes, please visit our Sketchy for Groups page to learn more.

Yes, please visit our Sketchy for Institutions page to learn more.

At the moment we do not offer discounts on individual subscriptions, but make sure to connect with us on Facebook to learn of any promotions we may have!

>We offer a risk free 3 day refund policy for SketchyPath (Part 1), as it is a much shorter course. Please contact us within 3 days of purchase for a full refund. Otherwise, we offer a risk-free 7-day refund policy. Feel free to try out the product, and if you don’t like it, please contact us within the first 7 days for a full refund. We also offer a free trial so you can check out our visual learning sketch videos before committing to a subscription!

Account Issues

When logged in, click your email address on the top right corner of the navigation bar to bring up the dropdown menu, then click “My Account”. On this page you will be able to update your password.

If you have forgotten your password, you can reset it using this link: http://sketchymedical.com/accounts/password/new

In order to change your email address, please email info@sketchymedical.com detailing your request.

Please make sure you have confirmed your e-mail address before logging into SketchyMedical for the first time. If you cannot find the e-mail, please resend confirmation instructions using the link below:

http://www.sketchymedical.com/accounts/confirmation/new

We are so sorry to hear that! Please resend the confirmation link using the link below:

http://www.sketchymedical.com/accounts/confirmation/new

All active subscribers have access to our referral program, allowing you to earn credit for every referral that signs up for a paid subscription with SketchyMedical. Current users can invite friends and family to join the service by sending an email invitation or by sharing their referral invitation link through social media. The active subscriber will earn $10 in credit with every referral that signs up for a subscription. Credits can be used for Upgrades, Courses, and in our Shop.

Are you ready to change the way you learn microbiology?